Orange and Anaheim Auto Glass
575 S Parker St
Orange, CA 92868
the Woman Claudia who responded to my text appeared Tremendous polite and welcoming and 2. I study the assessment on yelp and it gave the look of a legit business.
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Not too long ago paid for tinting on my 2015 Audi A4 and unfortunately my experience has been among the list of worst. I used to be offered an appointment and an tackle for my tinting appointment by Ryan. Very first off, their tinting male is found "off-web page", which can be wonderful; but I didn't count on to drag as much as a community household Situated on a lifeless stop. Which happens to be high-quality, due to the fact I used to be already there I decided to give it an opportunity. Immediately after displaying up prior to my 2pm appointment, I called the corporate plus they supplied me the tinting fellas cell phone number and that was the extent of their guidance. So I known as the quantity and an elderly gentleman picks up and tells me to return at two:30pm, which was exceptionally unprofessional and annoying to mention the the very least. So I still left and returned soon after 30 minutes and After i return I see it is not an experienced tinting business at-all.
Halt subsequent John N. 9/22/2017 Magnificent crew below. I missed my appointment but they have been continue to willing to substitute my windshield that very same day which resulted in them Doing the job passed their small business hours, on the Friday! Really friendly and Skilled. Perform was ideal. Very recommended.
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My insurance plan covered the cost of the substitute, so I can not comment on worth. And while the get the job done was terrific and well timed, customer care can be vital during the company industry... I had been also questioned to electronically indicator for, what I had been instructed, "authorization for automobile inspection" on a smart unit. (The whole screen was a signature pad). A moment later I been given an electronic mail with a listing of pre-current harm to my auto. I absolutely know that it is a vital precaution for virtually any business in advance of rendering a assistance. Nonetheless, signing for "permission" then a couple of minutes later receiving an email alerting me which i concur with the noted damages was astonishing and not comfortable. I come to feel It might be much more conducive to good customer treatment being additional straightforward with whatever they are signing and to point out this listing prior to having them sign. The tech, Ziad that assisted me was very apologetic (this isn't his fault, it is a procedural situation). I'm very satisfied with the perform he did and he offered fantastic customer care.
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Gave them a windshield repair in Garden Grove call and so they ended up here inside of 30minutes. Charges are great, they will show you exactly how much based upon what car you have. They're real friendly they usually'll go everywhere while in the OC.
Get the windshield again to a secure driving situation with repair or alternative at Safelite® in Covina, CA. Chips and cracks can spread immediately as a result of warmth or chilly, but our seasoned experts might have these kinds of injury repaired in thirty minutes.
Every thing from begin to complete was excellent. Customer care is excellent, straightforward to get more info work with, and accommodating. Richie was the tech that arrived to …
I was also asked to electronically indication for, what I had been instructed, "permission for car inspection" on a smart device. (The entire monitor was a signature pad). A minute afterwards I acquired an e-mail with a summary of pre-existing harm to my car or truck. I Definitely understand that this is the important precaution for almost any organization just before rendering a services.
New Appointment scheduled with tinting man. Was not in a position to see me nowadays but was in the position to in shape me in tomorrow. Hoping to have everything repaired and/or receive a whole refund + assistance with repairing the melted door panel.
So following dropping off my car and ready 4+ hours This is when the nightmare starts. I get a contact with the gentleman telling me my car is able to be picked up. I get dropped off and immediately observe my car is much from ready, It can be actually included in rags with spray bottles on major and lightweight fixtures attached within AND outside. He then commences telling me every thing he was not in a position to do the right way, and blames it totally on the sunsetting and him not having the ability to see correctly; which happens to be outrageous and no excuse in the slightest degree. Misaligned the back window, was not in a position to Slash within the split light-weight appropriately, forgot a little again passenger window and to major everything off he melted my leather-based doorway panel near the entrance passenger seat.
He scheduled me the following day and also the tech arrived to my warehouse and changed the weakened windshield.